“Are you going to actually show up?”

You can relax knowing that your booking comes with an understudy to save the day, allowing us to maintain a 99.7% arrival rate. 

In the tiny chance we can’t make it & it’s our fault*, you get an immediate full refund AND a free show voucher.

*What’s not our fault?  Local health mandates, natural disasters, or traffic that blocks all access.

If we don’t meet the ‘awesome’ mark, it will be easy to tell us because I’ll check-in with you (hi, I’m the owner!) to hear how it went the very next day.  No waiting on hold or digging for buried contact forms required :-)

I’ll do what it takes to make it right. 

“Are you guys flexible if things change?”

Absolutely.  We’ve got 18,000+ events worth of scenarios under our belt, and we use that experience so you can relax.

Need to cancel?  We have a no risk booking option for a full refund. 

Headcount change?  We adjust on the spot.

Weather issues?  We adapt to be indoors. 

We’ve got you.