Have a backup location indoors?  Good plan, we’ll see you there 🙂

But what happens if you don’t have a back up location?

We won’t get to see your cute rainboots because we won’t be able to attend the celebration. 

Why?

Because after years of trying to perform in the rain without ruining our elaborate costumes (we love to make ’em over the top around here!) or soaking our supplies that are worth thousands of pounds of gold in rain and mud, we have never found the perfect solution. 

So, sadly, we are going onto our knees (which is difficult with all these petticoats) to beg you to please have a backup location planned if there is going to be rain that day.

If you think you may have to cancel because of rain…

…purchase ‘Payment Protection’ when you place your payment.

For 10% of your reservation fee, you can rest easy knowing that you will receive all of your money back (minus the fee) if you need to cancel up to 3 hours before our scheduled arrival.

If you’re worried about having to cancel due to wanting a new date, rain, illness, family emergency, or elephants running down the street, add Payment Protection to give you 100% refund. 

If you cancel for any reason but you didn’t purchase the ‘Payment Protection:

…50% of your payment will be non-refundable.

If you planned a back-up location and need to reroute all your guests – 

…from all of us here to you, we applaud you! Yay, dry guests! Yay, dry us! 

As long as we know at least 3 hours in advance, we can also be rerouted to that new location.

If you forget to tell us and we show up to the original location – 

…any time spent traveling to your new location will be counted as the time that we were supposed to be at your event.

If we show up and it is not raining (but it did earlier, and the ground is muddy/soaked) – 

…we will bring out any activities that don’t require touching the ground. 

Please understand that the only activities we can provide if the ground is wet is our Sing-Along or Balloon Twisting Lessons!

We cannot perform our magic show.

If we show up and it is raining:

…we will sadly be unable to join in the fun, but hopefully you purchased that handy ‘Payment Protection’ so you won’t have to lose your payment *wink*. 

If it starts to rain during our visit but you don’t have a dry place for us: 

…be prepared for the quick (and friendly) departure of your Performer as soon as those water droplets start to fall. 

The full show cost for the originally reserved time (yes, even if we leave early) will still be billed for. 

We highly suggest avoiding this scenario because it is never fun to explain to guests why their Faerie or Mermaid had to fly away before having a chance to give everyone a turn with our activities. 

Be a hero, plan a back-up location!