Frequently Asked Questions
Frequently Asked Questions
We know the children are expecting us, so we have a 100% Arrival Guarantee.
When the big day comes, there is no room for any extra stress. Our staff of 50 gives us the flexibility to have back-up in any emergency. If we’re invited, we will get there.
In the past, we’ve gone through great lengths to visit 15,000 celebrations despite weather, illness, or the dozens of other reasons that can bring a celebration to a halt. From flying hundreds of miles to cover a sick performer, to walking over a mile in the rain in a mermaid tail when the road was closed, we are notorious for ‘making it happen’. Around here, the show must go on. In 2015, one of our Performer’s cars was hit on her way to a celebration (she was fine). She pulled her chariot over, and the driver who had hit her car drove her to the party!
If your Performer breaks our 10 year streak of pulling off the impossible to reach your event and fails to arrive, we will refund your show and give you $250 in cash to spend on whatever you like.
We offer 24 hour weekend support for any event in our calendar.
Business hours don’t apply when you need to contact us on the event weekend. Our magic is available ’round the clock.
Need to get a hold of us at 9pm the night before your event because of a location change? Can’t get a hold of your Performer (because they might be performing at another event before yours) and have an urgent question? Our SecreFaeries have a special emergency phone number for events booked in our calendar that is connected to us 24 hours a day. We know you want to relax on the big day and we have the behind-the-scenes support to make sure that happens.
Who are the Performers? Are they insured?
We all wanted to be Faeries when we grew up, and now we really are! Each of our Performers is an employee of Happily Ever Laughter LLC, and carries liability insurance for every event (just in case our Magic is a bit too powerful! *laugh*). Our entire company is covered by both a liability policy, and a worker’s compensation policy. We also run background checks and most of our Performers are CPR certified (you can request a certified Performer if you prefer).
Each hand picked member of our Faerie Family (you won’t believe how many humans ‘say’ they are an enchanted creature…we make sure to find the real ones!) went through a series of carefully curated educational & play oriented workshops. In that time, our Performers learn how to successfully engage and care for groups of children, large and small, with all of our activities. It is taught by Happily Ever Laughter’s founding Faerie, Fae Diddle Diddle, and some of her most talented staff members.
Will you look as sparkly as you do on your website?
Because our Performers are employees of Happily Ever Laughter (as opposed to independent contractors), we are in complete control of quality. We provide all of their training and give them the opportunity to engage in additional workshops throughout the year. We never stop learning! Even if they already had some skills in their back pocket when they are hired here, we re-train every single person to be up to our high standards.
All of our costumes are made right here in our #FaerieOffice so we make sure every single item that goes out is picture perfect.
Our Performers know they are fully supported by us behind the scenes. We encourage them to let us know as soon as their supplies show wear so we can replace them with items in tip top shape. We supply all of their costumes, uniforms, and activity supplies in order to maintain consistent quality across the land!
Where can we have our event if we want one of your Performers there?
You can invite us anywhere!
We love to visit houses, apartments, parks, schools, offices, or even the beach! We travel all over the Bay Area, (including Santa Cruz and Marin), Los Angeles, and Sacramento.View the full list of locations.
Can you really fly?
Yes! Here’s a little known Faerie fact : Our wings are just for steering…our shoes are really the key to flight in our Faerie Family. *wink*
How do I book you for my event?
Send the SecreFaeries an email with your party location, time, date, and contact information to:
Or, feel free to call us anytime at:
831 346 1196
If you decide to invite us (hooray!), we will ask you to send a deposit. Once your event date comes near, your Performer will call you the day before to double confirm her arrival.
Who will come to my event?
You can click on the Performers’ Page to see all of our employees. All of the costumes, activities, and employees are identical to what you see on our site. We will NEVER send someone you haven’t seen on our site, and always make sure that all of our supplies are in tip-top shape.
I’m having a Disney themed event. Can your Performers arrive as Disney or cartoon characters like Sponge Bob or Spiderman?
Although they are beautiful and popular, Happily Ever Laughter is proud to offer unique themes for events because we find the children are more engaged with our Performers when we arrive in an original outfit.
We’d love to show you how our handcrafted characters can highlight your Disney or other cartoon theme, and also inspire your guests’ imagination and curiosity at the same time! Ask your booking SecreFaerie which Character would be the perfect complement to your theme. After booking almost 15,000 events since 2006, they’ve seen it all!
Our one-of-a-kind Characters will show even your youngest guests that they can dream to be anything they wish… not just the same old Snow White that sings about her missing prince.
Can you come for more than an hour?
Oh! We’d love to! At a discounted rate of $55 per extra half hour, it is well worth it when you have more than 10 children at your party or if you would like an extra activity. Each additional 1/2 hour includes more turns for the children, or more activities. Having those extra turns ensures that every child will get a chance to get their faces painted and their popped balloons repaired (yes, they really do pop on the grass).
We do have a maximum of a 3 hour visit at the $55 per additional 1/2 hour rate. Every additional 1/2 hour after the first three hours of our visit increases to $70 per 1/2 hour.
Occasionally, a Performer may be in a situation where she is approaching performing more than 8 hours in a given day. Because our Performers are all employees, we follow strict rules regarding labor laws. In that case, if the Performer is asked to stay longer, her rate would sadly start at an overtime rate of $65 per extra 1/2 hour. The Performer would let you know in advance if that were the case!
Do you provide bounce houses, petting zoos, popcorn or any other things that have to do with a birthday party?
Sounds like you are really planning a party! Wow! Because our goal is to focus 100% on caring for the children, we only bring along the activities we are trained in providing.
We do not have bounce houses, petting zoos, or theater shows. A side note about fun things like bounce houses…they are quite noisy, so we politely request that the generator be turned off (and the house deflated) when we are providing some of our more engaging activities (like our Magic Show activity or Parachute Games Activity) to ensure that the children can hear us!
Your Performer thanks you!
Do you do parties for boys?
There are young gentlemen at 99% of the celebrations we attend. That is why we have created activities and Characters that are engaging for both boys and girls.
We do have several themes that are more gender neutral, and even some Performers that are men. Our Circus Girl, Safari Explorer, Elven Adventurer, Magician, Train Conductor, Pirate, and Sorceress Themed Characters are a little less ‘pink’ *laugh*.
Regardless of which character you choose, as soon as your Performer opens their mouth, everyone in the room will look over at them and be wrapped up in their visit.
It is helpful to remember that even though some of our supplies are pink, our magic comes in all colors. Our Puppet Show Activity includes brave dragons and stingrays in addition to the cuddly birds and dolphins.
Also, your Performer can twist balloons and face paint many different designs, from dragons to mermaids, we arrive prepared to keep everyone’s imagination sparked!
Can you come and care for large groups of 30 or more children?
Oh how fun! Yes, we definitely can. If adults are present, each Performer can engage up to 35 children. If you prefer to have the adults offsite, please let our SecreFaeries know *before* you reserve your spot so they can create the perfect plan for your celebration.
What if it rains?
Click here to read our rain policy.